Privacy Policy

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our group of companies so that they may offer you their products and services.

PAL Hire will not share your information for marketing purposes with third party companies. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.


We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Lloyds Group of companies.

Access to your information

Access to your information and correction You have the right to request a copy of the information that we hold about you.

If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result. We use no third party cookies.

This is the cookies used on the Pal Hire website.

Google Analyticspersistent1 minThis is used to throttle requests from Google Analytics. Used in conjunction with live browser information on the Google Analytics platform. It is anonymous and can not identify you - rather the session.
Google Analyticssession2 YearsThe Google Analytics cookie, this is used to anonymously distinguish between users, this helps us understand how our website is used and how to make your life easier.
Google Analytics Session Cookiepersistent24 hoursThis cookie helps identify users of the website anonymously, making it easier to distinguish between one and another.
Google DocsThird PartyN/KIntegration cookie from Google. Third party.
Google Maps CharacteristicsThird PartyN/KWe embed Google Maps in our pages and this third party Google Cookie is added under Google's privacy and usage terms.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 19th of June 2018.

How to contact us
Please contact us if you have any question s about our privacy policy or information we hold about you:

  • by email
  • or write to us Head Office: The Mill, Morton, Morda, Oswestry SY10 8BH